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Shipping and Returns
Kids Formal Free Shipping
  KidsFormal Free Shipping is only applicable within the 48 contiguous states.

SHIPPING CHARGES ARE NON-REFUNDABLE.

If you receive Free Shipping and decide to return the entire order, a shipping fee will be deducted from your refund.  If you decide to keep some items and return only a partial of your order, then NO Shipping Fees will be deducted from your refund.  The chart below shows the amount of deduction base on the amount returned from your order.
 
up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
-$8.95
-$9.95
-$10.95
-$12.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
-$14.95
-$15.95
-$17.95
-$19.95

At Kids Formal, you will always enjoy free shipping on every flower girl dress, holiday dress, communion dress or a special occasion dress.  Our free shipping also extends to boys suits, boys tuxedos, boys vest sets, shoes and all formal accessories as well.  No order is too big or too small to qualify for free shipping.  We hope you enjoy shopping at Kids Formal as much as we enjoy servicing you.
Return Policy
  Returning Merchandise
In order to return merchandise, you must obtain an RMA number by filling out this form.  You may return any merchandise, unworn and in its original condition with all tags still attached, within 30 days of shipped date and you will receive a full refund less shipping charges.  Due to the nature of special occasion formal wear, we WILL NOT be able to return or exchange any item OVER 30 DAYS. 
 
SHIPPING CHARGES ARE NON-REFUNDABLE.

If you receive Free Shipping and decide to return the entire order, a shipping fee will be deducted from your refund.  If you decide to keep some items and return only a partial of your order, then NO Shipping Fees will be deducted from your refund.  The chart below shows the amount of deduction base on the amount return from your order.
 
up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
-$8.95
-$9.95
-$10.95
-$12.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
-$14.95
-$15.95
-$17.95
-$19.95
 
Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages.

All underwear, stockings, and under garments are NOT returnable or exchangeable.

**We require the following information to process your return. (If this information is not included, we will be unable to process your return.)

- RMA number
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise

Please return the merchandise to:
 
HM FORMAL
www.kidsformal.com
4300 Meadows Ln Suite 2560
LAS VEGAS, NV 89107-3017

All returns must be shipped back to kidsformal.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by kidsformal.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

Any package returned to kidsformal.com marked as "Refused" will be subject to return shipping charges.

Claims on orders not received:
You must notify us within 10 days from the date of your order if you did not receive it.

To obtain the RMA#, please fill out this form.
 
Any questions, email us at info@kidsformal.com



"Thank you so much, I really appreciate that! You guys are on top of customer service wow!! I'm very impressed by this. I do a lot of shopping online and I rarely have to ever return anything, but when I do most companies don't want to work with you.  Again, Thank You!"

Margarita Flores
Houston, TX

Read more on what our customers have to say...  Customer Testimonials
Shipping
 

USPS Air - Priority Mail (3-5 business days)

up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
$6.95
$8.95
$11.95
$14.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
$17.95
$24.95
$29.95
$35.95

FedEx Ground Shipping (5-7 business days)

up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
$8.95
$10.95
$12.95
$14.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
$17.95
$19.95
$22.95
$25.95

FedEx Express Shipping (3 business days)

up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
$12.95
$16.95
$19.95
$23.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
$25.95
$29.95
$35.95
$40.95

FedEx Express Shipping (2 business days)

up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
$15.95
$19.95
$24.95
$29.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
$34.95
$39.95
$44.95
$49.95

FedEx Express Shipping OverNight

up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
$29.95
$34.95
$39.95
$44.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
$49.95
$54.95
$59.95
$64.95

Shipping and Handling Rates for Canada
USPS Air - International Priority Mail (5-10 business days)

up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
$26.00
$30.00
$34.00
$38.00
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
$42.00
$46.00
$55.00
$64.00
*Shipping and handling rates do not include custom charges.

We offer both standard and express delivery:

  • Shipping to the U.S.
    Following credit card authorization and verification of information, your order will be shipped by the shipping method you have selected. While most orders will be processed within 1 business day, it could take up to 48 hours or 2 business days to process your order.  Once your order has been processed, you will receive your order by the number of days you ordered. For example, orders made with FedEX Express 3-days will arrive within 3 business days from the time that we process your order.  To ensure that your order will arrive at your door steps within the time frame that you ordered, you must contact us at info@kidsformal.com with the details of your order.  We usually response to all emails within 2 to 4 business hours.
  • We stock and ship 100% of all items shown on our website from our warehouses in Las Vegas and Chicago.  In the event that we are out of a certain size or color you ordered, we will notify you by phone or email within 24 business hours of your purchase.
  • Estimating Delivery Dates
    When estimating when your package will be delivered, please note the following:
    • Credit card authorization and verification must be received prior to processing your order.
    • Your credit card will not be charged until your order has been picked, packed and ready to be shipped.
    • FedEX delivers Monday through Friday excluding holidays.
    • USPS delivers Monday through Saturday excluding holidays.