Terms and Conditions

Returning Merchandise
In order to return merchandise, you must obtain an RMA number from our Customer Service Department at info@kidsformal.com.

You may return any merchandise, unworn and in its original condition with all tags still attached, within 30 days of shipped date and you will receive a full refund less shipping charges. 
 
SHIPPING CHARGES ARE NON-REFUNDABLE.
If you receive Free Shipping and decide to return the entire order, a shipping fee will be deducted from your refund.  If you decide to keep some items and return only a partial of your order, then NO Shipping Fees will be deducted from your refund.  The chart below shows the amount of deduction base on the return your order.
 
up to $25.00
$25.01 to $50
$50.01 to $75.00
$75.01 to $100
-$8.95
-$9.95
-$10.95
-$12.95
$100.01 to $150.00
$150.01 to $200.00
$200.01 to $250.00
$250.01 - up
-$14.95
-$15.95
-$17.95
-$19.95
 
Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages.

All underwear, stockings, and under garments are NOT return or exchangeable.

**We require the following information to process your return. (If this information is not included, we will be unable to process your return.)

- RMA number
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise

Please return the merchandise to:
 
KIDS FORMAL
www.kidsformal.com
9301 Tampa Ave Unit 71
Northridge, CA 91324

All returns must be shipped back to kidsformal.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by kidsformal.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

Any package returned to kidsformal.com marked as “refused” will be subject to return shipping charges.

Claims on orders not received
You must notify us within 10 days from the date of your order if you did not receive it.

Any questions, email us at info@kidsformal.com


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Cheyenne Apparel, Inc.. The collective work includes works that are licensed to Cheyenne Apparel, Inc.. Copyright 2010-2011, Cheyenne Apparel, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Cheyenne Apparel, Inc. or purchasing Cheyenne Apparel, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Cheyenne Apparel, Inc. or to purchase Cheyenne Apparel, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Cheyenne Apparel, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Cheyenne Apparel, Inc. used in the site are trademarks or registered trademarks of Cheyenne Apparel, Inc.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Cheyenne Apparel, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Cheyenne Apparel, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Cheyenne Apparel, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Cheyenne Apparel, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Cheyenne Apparel, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Cheyenne Apparel, Inc. product is mistakenly listed at an incorrect price, Cheyenne Apparel, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Cheyenne Apparel, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Cheyenne Apparel, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Cheyenne Apparel, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Cheyenne Apparel, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Cheyenne Apparel, Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Cheyenne Apparel, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Cheyenne Apparel, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Cheyenne Apparel, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Cheyenne Apparel, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cheyenne Apparel, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Cheyenne Apparel, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Cheyenne Apparel, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Cheyenne Apparel, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Cheyenne Apparel, Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Cheyenne Apparel, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Cheyenne Apparel, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Cheyenne Apparel, Inc., Cheyenne Apparel, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cheyenne Apparel, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Cheyenne Apparel, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).